Frequently Asked Questions (FAQ)
Your Questions, Answered.
1. What does CVPM handle for short-term rental owners?
We provide full-service property management for short-term rentals, including marketing, guest communication, cleaning, inspections, maintenance, revenue optimization, compliance, and reporting. From check-in to check-out, our team manages every detail so you can enjoy passive income without the stress.
2. Which platforms do you list my property on?
Your property will be listed across top-performing booking platforms including Airbnb, VRBO, Booking.com, and our direct booking website. We also promote listings through social media channels and targeted digital marketing for maximum visibility and occupancy.
3. How do you determine my nightly rate?
CVPM uses advanced pricing technology that analyzes local demand, seasonal trends, events, competitor rates, and occupancy patterns to adjust your nightly rate in real time. This ensures your property consistently earns the highest possible revenue while maintaining strong occupancy.
4. Who handles guest communication and support?
Our guest relations team manages all communication before, during, and after each stay. We respond promptly to inquiries, handle requests, and provide 24/7 guest support to ensure a seamless experience and protect your property’s reputation.
5. How does cleaning and maintenance work?
After each stay, our professional housekeeping team performs a comprehensive cleaning and inspection to maintain five-star standards. We also handle preventative maintenance, routine checks, and repairs, coordinating with trusted local vendors as needed.
6. How are damages or issues handled?
In the rare event of damage, we document everything with detailed photos and communicate with the booking platform to file claims through host protection insurance. We also partner with Wister Insurance for added coverage and peace of mind.
7. Do you help with permits, taxes, and compliance?
Yes. CVPM manages short-term rental permits, renewals, and city registration. We also file transient occupancy taxes on your behalf and stay up-to-date with all local, state, and HOA regulations to ensure your property remains compliant.
8. How do owners track their property’s performance?
Owners have full access to the CVPM Owner Portal, which includes a real-time booking calendar, financial statements, maintenance updates, and income reports. You’ll always know exactly how your property is performing.
9. How much does CVPM charge for property management?
Our management fees are performance-based and vary depending on your property type, size, and location. There are no upfront setup fees—we earn when you earn. Your Free Rental Evaluation includes a detailed breakdown of potential income and management costs.
10. Can I use my property for personal stays?
Absolutely. You can block off dates for personal use directly through the Owner Portal. Just let us know in advance so we can adjust your listing calendar accordingly.